Privacy Policy
1. Introduction
At UptyBots.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your data.
By using our services, including website monitoring, API monitoring, SSL checks, domain expiration tracking, ping and port scanning, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please refrain from using our services.
2. Information We Collect
We collect various types of information to provide and improve the UptyBots.com Service, including:
2.1. Account Information
- Email address and username
- Authentication details (passwords, hashed securely)
- Profile settings and preferences
2.2. Billing & Payment Information
- Payment method details (supported payment providers, BTC)
- Transaction history and subscription information
2.3. Technical & Service Usage Data
- Monitored URLs, IP addresses, domains, SSL certificates
- Ping and port scanning results
- API usage data and request logs
- Device and browser information, IP address, and connection metadata
2.4. Cookies & Tracking
- Cookies, session identifiers, and analytics data for website performance and usage monitoring
- Third-party analytics tools may collect aggregated, anonymized usage information
3. How We Use Your Information
UptyBots.com uses the information we collect for the following purposes:
3.1. Service Provision
- To provide website, API, SSL, domain, ping, and port monitoring services
- To process and manage your subscriptions and monitoring credits
- To configure and maintain your monitoring settings and preferences
3.2. Security & Fraud Prevention
- To detect and prevent unauthorized access or fraudulent activity
- To protect the integrity of our systems and your account
- To respond to security incidents or abuse reports
3.3. Analytics & Improvement
- To analyze usage trends and improve the performance and functionality of our Service
- To troubleshoot errors and optimize the user experience
3.4. Communication & Support
- To respond to support tickets submitted via https://ticket.uptybots.com
- To send updates about your account, subscription, or Service announcements
4. Payment Data & Third-Party Providers
UptyBots.com does not store full payment card details. All payments are processed securely through trusted third-party providers. By using our Service, you acknowledge and agree to the following:
4.1. Paddle
- Paddle processes subscription and credit payments via secure channels.
- We receive only the billing information necessary to manage your subscription or credit balance.
- Your payment information is governed by Paddle's Terms of Service and Privacy Policy.
4.2. Bitcoin (BTC) Payments
- Payments made via BTC are processed through cryptocurrency gateways.
- We do not store private keys or any full wallet information; transactions are managed externally.
- BTC payments are final and non-refundable, except where required by applicable law.
4.3. Security & Limited Access
- Payment information is encrypted and transmitted securely via the provider’s systems.
- UptyBots.com staff does not have access to full credit card numbers or private BTC keys.
4.4. Responsibility
Any issues with payment processing should be submitted via our ticket system: https://ticket.uptybots.com.
6. Data Sharing & Disclosure
UptyBots.com respects your privacy and does not sell or trade your personal information. Your data may only be shared under the following circumstances:
6.1. Third-Party Payment Processors
- Payment information necessary to process subscriptions and credits may be shared with supported payment providers and BTC gateways.
- Only the minimum required information is shared; full credit card numbers or BTC private keys are never stored by UptyBots.com.
6.2. Legal Obligations
- We may disclose personal data if required by law, regulatory authorities, or legal proceedings.
- This includes responding to lawful requests from government or law enforcement agencies.
6.3. Service Operations & Security
- Data may be shared internally with our monitoring servers (“bots”) to perform scanning and monitoring tasks.
- Technical logs and anonymized usage data may be shared with third-party providers for infrastructure, analytics, and service improvement.
6.4. User Consent
By using UptyBots.com, you consent to sharing your data under these conditions. For any other sharing requests or concerns, please submit a ticket via: https://ticket.uptybots.com.
7. Data Retention & Deletion
UptyBots.com retains your personal and service-related data only for as long as necessary to provide the Service and comply with legal obligations.
7.1. Account Data
- Account information, billing details, and subscription history are retained while your account is active.
- If you close your account, we will retain minimal information for record-keeping, fraud prevention, or legal compliance.
7.2. Monitoring & Technical Data
- Logs, scanned results, and monitoring data may be retained for operational purposes, analytics, and service improvement.
- We aim to anonymize or delete historical monitoring data after a reasonable period.
7.3. Deletion Requests
You may request the deletion of your account and personal data at any time by submitting a ticket via: https://ticket.uptybots.com. Once deleted, your data cannot be restored.
8. Data Security
UptyBots.com takes the security of your data seriously and implements reasonable technical and organizational measures to protect your personal information.
8.1. Technical Measures
- All sensitive data is encrypted during transmission using HTTPS and other secure protocols.
- Passwords are stored securely using industry-standard hashing techniques.
- Monitoring results and logs are stored on protected servers with restricted access.
8.2. Organizational Measures
- Access to personal and billing data is limited to authorized personnel only.
- Internal procedures are in place to detect, prevent, and respond to potential security breaches.
8.3. No Absolute Guarantee
While we take all reasonable precautions, no system can be completely secure. UptyBots.com cannot guarantee absolute protection against unauthorized access, data loss, or cyber-attacks. Users are responsible for maintaining strong passwords and securing their accounts.
9. Your Rights & Choices
You have certain rights regarding your personal data and how it is used by UptyBots.com. These rights include:
9.1. Access & Correction
- You may request access to your personal data stored by UptyBots.com.
- You can request correction of any inaccurate or outdated information by submitting a ticket via https://ticket.uptybots.com.
9.2. Deletion & Account Closure
- You may request the deletion of your account and all associated personal data.
- Deletion requests must be submitted through our ticketing system, and once processed, data cannot be recovered.
9.3. Cookies & Tracking
- You can manage or disable cookies through your browser settings.
- Disabling cookies may affect the functionality of the Service.
9.4. Opt-Out of Communications
- You may opt-out of receiving non-essential service communications by submitting a ticket or adjusting your account preferences.
10. Contact & Support
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you can reach our support team through the following channels:
10.1. Support Tickets
For all inquiries, including data access, corrections, deletion, or billing questions, please submit a ticket via: https://ticket.uptybots.com. This ensures your request is properly tracked and handled efficiently.
10.2. Contact Page
You may also visit our contact page for general information: https://uptybots.com/page/contact-us. However, for privacy-related or account-specific requests, the ticket system is the preferred method.
10.3. No Phone or Physical Support
UptyBots.com does not provide support via phone or physical address. All communications must be handled online.
11. Changes to Privacy Policy
UptyBots.com may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the Service.
11.1. Notification of Changes
Significant changes to this Privacy Policy will be communicated by posting the updated version on our website and updating the "Last Updated" date. Users are encouraged to review this Privacy Policy periodically.
11.2. Continued Use
Your continued use of UptyBots.com after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the new terms, you should stop using the Service and may request deletion of your data via the ticketing system: https://ticket.uptybots.com.
12. Third-Party Payment Processor (Paddle)
We use Paddle.com to securely process payments. Paddle acts as the Merchant of Record, meaning it is responsible for handling your payment and applicable taxes.
For more information, please review Paddle’s legal documents:
13. Effective Date & Acknowledgment
This Privacy Policy is effective as of September 4, 2025 and will remain in effect until updated or replaced by a new version.
13.1. User Acknowledgment
By using UptyBots.com, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and sharing of your information as described herein.
13.2. Review Responsibility
Users are encouraged to review this Privacy Policy periodically to stay informed of any changes. Continued use of the Service after updates indicates acceptance of the revised terms.